Privacy Policy

Who we are

This website is operated by Dexterity Digital LLC (“Dexterity Digital,” “we,” “us”), an enterprise digital employee experience consultancy based in Chester Springs, Pennsylvania, United States. For anything in this policy, contact us at hello@DexDigital.AI.

This policy covers www.dexdigital.ai and its DEX Dispatch news pages at news.dexdigital.ai. It does not cover client engagements, which are governed by the agreement for each engagement, or third-party websites we link to.

Information you give us

Contact form

When you use the “Schedule a Consultation” form, we receive your first and last name, work email address, company, the topic you select, and your message. The form is delivered to us through Formspree, a form-processing service that receives the submission and forwards it to our email. We use this information only to respond to you and, if you become a client, to manage that relationship.

Newsletter sign-up

When you subscribe to news and updates, we store your email address, your name if you provide it, the page or form you signed up from, and the date and time you signed up and confirmed. We then send one email asking you to confirm; you are added to the list only after you confirm. Unconfirmed sign-ups are not emailed again and are deleted after 30 days. This information is kept in a database on our web hosting account and is used only to send you DEX Dispatch updates and related news from Dexterity Digital.

To prevent abuse of the sign-up form, we keep a one-way scrambled (hashed) form of the sign-up request’s IP address for no more than 24 hours. The IP address itself is not stored.

You can unsubscribe at any time using the link in any email from us, by replying to it, or by emailing hello@DexDigital.AI. We will mark your address as unsubscribed and stop sending to it.

Information collected automatically

Website analytics

We use Cloudflare Web Analytics to understand how the site is used in aggregate: which pages are viewed, how visitors arrive (referring site), and general information such as browser type, device type, and country. Cloudflare designs this service to measure page views without using cookies or local storage and without tracking individual visitors across sites or over time. We do not use Google Analytics, advertising pixels, or session-recording tools.

Server logs

Like most websites, our hosting provider, IONOS, automatically records standard technical information when your browser requests a page, such as your IP address, browser and operating system, the page requested, the referring page, and the date and time. These logs are used to operate and secure the site, for example to diagnose errors and block abuse.

Fonts and icons

Pages load typefaces from Google Fonts and icons from the cdnjs content network (operated by Cloudflare). When your browser requests these files, those providers receive your IP address and basic browser information, as with any request to a web server. We do not receive or control that data; see the Google Privacy Policy and the Cloudflare Privacy Policy.

Cookies and similar technologies

Dexterity Digital does not set cookies on dexdigital.ai. The site search, cost-of-friction calculator, maturity self-assessment, and other interactive tools run entirely in your browser; what you type into them is not sent to us or stored. The third-party services described above may set or read their own technical cookies under their own policies. Because we do not use advertising or cross-site tracking cookies, there is no cookie consent banner on this site.

How we use information

• To respond to your inquiry and schedule conversations you request.
• To send the newsletter you subscribed to.
• To understand, in aggregate, which content is useful so we can improve the site.
• To keep the site secure and working, and to prevent spam and abuse.
• To meet legal obligations and protect our rights.

If you are in the European Economic Area or the United Kingdom, our legal bases are your consent (newsletter), steps you ask us to take before a possible contract and our legitimate interest in responding to business inquiries (contact form), and our legitimate interest in operating and improving a secure website (analytics and server logs).

Who we share information with

We share personal information only with service providers that process it on our behalf to run this website, and only as needed for that purpose:

We may also disclose information if required by law, to respond to valid legal process, or to protect the rights, safety, or property of Dexterity Digital or others. If Dexterity Digital is ever involved in a merger or acquisition, information may transfer as part of that transaction under the same protections. We do not sell personal information, and we do not share it for cross-context behavioral advertising.

How long we keep information

• Contact form messages: as long as needed to respond and to manage any resulting business relationship, then deleted when no longer needed.
• Newsletter sign-ups: until you unsubscribe or ask us to delete them. After you unsubscribe we keep only your address and its unsubscribed status, so we do not email you again, unless you ask us to delete it entirely.
• Server logs and analytics: according to the retention settings of IONOS and Cloudflare.

Your choices and rights

You can ask us to tell you what personal information we hold about you, to correct it, to delete it, or to stop sending you email. Depending on where you live, you may have additional rights. People in the European Economic Area and the United Kingdom may also object to or restrict certain processing, request a portable copy of their data, withdraw consent at any time, and complain to their local data protection authority. Residents of California and other US states with consumer privacy laws may request access and deletion and will not be treated differently for exercising their rights.

To make a request, email hello@DexDigital.AI. We may need to confirm your identity before acting, and we will respond within the time required by applicable law.

International visitors

Dexterity Digital is based in the United States, and our service providers may process information in the United States and other countries. Where the law requires it, we rely on our providers’ contractual safeguards for international transfers.

Security

The site is served only over encrypted HTTPS connections, and we limit access to submitted information to the people who need it to respond. No method of transmission or storage is completely secure, so please do not send sensitive personal information, such as financial, health, or government identification details, through the contact form.

Children

This website is intended for business professionals. It is not directed to children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has sent us information, contact us and we will delete it.

Changes to this policy

We may update this policy when our practices or the services we use change. The effective date at the top shows when it was last revised. If we make a material change, we will note it on this page.

Contact us

Dexterity Digital LLC
Chester Springs, Pennsylvania, United States
hello@DexDigital.AI